IPHONE 13 STARLIGHT (128GB)

Non-Refund Policy:

Thank you for shopping with El Qanna Tech. Please note our non-refund policy, except in cases where the issue is clearly caused by our error or mishandling. We strive to ensure the highest quality standards for all our products. However, certain factors beyond our control may affect the functionality or performance of phones and electronics, including:

• Software Updates: Compatibility issues arising from new software updates released after purchase.
• Third-Party Apps: Performance issues related to third-party applications installed after purchase.
• User Modifications: Damage or malfunction caused by unauthorized repairs or modifications.
• Water Damage: Issues resulting from exposure to liquids or moisture.
• Physical Damage: Damage incurred from drops, impacts, or mishandling after receipt.
• Battery Life: Natural degradation of battery life over time and usage.
• Network Compatibility: Issues related to network compatibility or carrier-specific settings.
• Accessory Compatibility: Compatibility issues with accessories not purchased from El Qanna Tech.

We encourage customers to carefully review product details and specifications before purchase to ensure compatibility and satisfaction. Should you encounter any issues covered by our warranty or where our error is evident, please contact our customer support team for assistance.

By proceeding with your purchase, you acknowledge and accept our non-refund policy under these terms and conditions.

Thank you for your understanding and for choosing El Qanna Tech.

Shipping Information (Pre-Order Basis with In-Person Pickup):

Thank you for choosing El Qanna Tech. We offer a convenient pre-order system with in-person pickup options to ensure a smooth and personalized experience for our customers.

Pre-Order Process:

• Order Placement: Place your order securely through our website or customer service.
• Confirmation: You will receive an order confirmation with details about your purchase.
• Pickup Location: Coordinate a convenient pickup location with our team.

In-Person Pickup Details:

• Location: Meet at our designated public or private pickup point, ensuring a safe and secure transaction.
• Appointment: Schedule a pickup time that works best for you.
• Verification: Present a valid ID and order confirmation for verification purposes.
• Inspection: Inspect your item in person to ensure it meets your expectations.

Payment Policy:

• Payment on Confirmation: Payment is required only upon your confirmation and inspection of the item in person.
• No Pre-Payment: We do not accept any form of payment until you have confirmed the item's condition and suitability in person.

Important Notes:

• Timing: Pickup times are scheduled in advance to accommodate your schedule.
• Communication: Our team is available to assist with any questions or adjustments to your order.

Contact Us: For more information or to schedule a pickup, please contact our customer service team ElQunnaTech@gmail.com.

Thank you for choosing El Qanna Tech. We look forward to providing you with a seamless pickup experience.

iPhone 13 Key Features:

• Starlight color
• 128GB storage capacity
• Unlocked
• Pristine condition with minor blemishes
• Battery health at 92%

Accessories Included:

• 2 screen protectors
• Charger
• SIM unlock pin
• Transparent case
• Free IMEI transparent software testing